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FAQ: Houff Library FAQs

Temporary Library Hours

What are the library hours?

*Special Midterm Hours*

M-Th: 8:00 a.m-8:00 p.m.
F: 8:00 a.m.-5:00 p.m.

 

Library Fall hours:

M-Th: 8:00 a.m-6:00 p.m.
F: 8:00 a.m.-5:00 p.m.
 

The library will be closed on holidays and breaks listed on the BRCC academic calendar: https://www.brcc.edu/academics/academic-calendar/


AND - the online library is always open and you can access electronic resources and helpful guides at the Houff Library website: https://www.brcc.edu/library/. The library staff is available to help and you can contact us at library@brcc.edu or use the live chat!

What can I use the Ask a Librarian chat for?

Ask a Librarian chat librarians can assist you in a variety of ways. Working on a paper at 2 am and want to run your research topic by someone else? Need help refining your search terms or uncovering a stronger search strategy? Getting frustrated by the catalog or databases? Want to double check a citation? The Ask a Librarian 24/7 chat is for you! Chat librarians can help with all these things and so much more!

If you have any questions on specific assignment details, including due dates, course expectations, or whether or not a database or source will work for your assignment, please check in with your professor. 

How to I install an app to listen to audiobooks through Libby?

Follow the instructions on the Library Technology Guide to download the Libby App to borrow and listen to audiobooks through Libby.

Where is the BRCC College Archive?

The College Archive is located in the Houff Student Center, room G172.  Access is by appointment only. Contact the library to make an appointment. https://brcc.vccs.libguides.com/archive

How do I know what textbooks I need for my classes?

To look up your class and see the list of required and recommended course materials, go to the efollet link under myBRCC or visit: https://bkstr.com/blueridgeccstore and click find courses. This will show the textbooks for the class and from the list you can select "add to cart" for print and digital books, including rental textbooks.

Contact information for the bookstore at BRCC is: 540-234-8606 or brcc@bkstr.com.

You can contact the bookstore if you have any problems using the website.

find courses

How do I find articles for a research paper?

The library provides access to thousands of online, full-text articles through our databases. Check out the A-Z List of all library databases at BRCC. Once you are in the database you select, type in the name of the work or author you are researching. We have step-by step guides available to help you with the discovery process. If you are off-campus, you will need to log in with your myBRCC username and password when prompted. Here is a guide to that process

If you still don't find what you need, ask us for help! If you need help using the databases, let us know and we will be glad to assist you.

How do I access articles and resources from off campus?

Follow the instruction on this guide: https://brcc.vccs.libguides.com/offcampus

Does the library have tutoring?

Yes! Writing assistance and course tutoring are available, free of charge, to all BRCC students in the library and virtually. We recommend students make an appointment via Navigate, however students may be seen on a drop-in basis as time and staffing allow. Off-hours appointments are also available by request. Visit our tutoring guide to find more information. If you have further questions or need assistance making an appointment, please email tutoring@brcc.edu or visit the Houff Library front desk.

Are there writing tutors in the library that can help me with my paper?

Yes! Writing assistance is available in the library during these times:

Monday: 10:15am-2:30pm
Tuesday-Thursday: 8:30am-2:30pm
Friday: By appointment
Extended hours are available during midterms and finals.

To make an appointment, we recommend students make one via Navigate, however students may be seen on a drop-in basis as time and staffing allow. Off-hours appointments are available by request. If you have further questions or need assistance making an appointment, please email tutoring@brcc.edu or visit the Houff Library front desk.

Who can use the library?

Anyone may use the Houff Library! As a community service, the Houff Library is open to the public free of charge. Access to technology resources and the circulation of library materials requires a BRCC ID or BRCC library card. For more information on acquiring an ID as a student or community member, please see our guide on Houff Library Resources and Services.

Does the library have laptops?

Yes, laptops are available at the information desk and can be checked out to students to use on campus or for extended use. 

How do I borrow a laptop?

BRCC students can borrow an on-campus, 5-week, or 15-week laptop by coming to the information desk at the library. Students must be enrolled in at least one class and have a BRCC ID or photo ID with them to check out the laptop. 

Please come by the front desk to fill out a form and be added to the Fall 2024 waitlist. Please note filling out this form does not guarantee you will be able to check out a laptop.

Laptops will be made available for the Spring semester on January 17th. 

How do I renew or return my books and other library materials?

You can return your books to the library or use the drive-up book drop by the Armstrong/C building. If you want to renew your materials you can call us at 540-453-2247 or email us at library@brcc.edu.

How do I schedule an appointment with a Librarian?

You can schedule a research appointment with a librarian by logging into the myBRCC system and setting up an appointment through EAB Navigate. For detailed instructions on that process check out this video: https://youtu.be/EJ46qem0eLo

Am I able to check out library materials if I am a dual enrollment student?

Yes, dual enrollment students have the same access to resources as all BRCC students. Check out our Dual Enrollment Guide for more info.

How do I get a book or article that is not in the BRCC library?

Fill out the Interlibrary Loan Request Form online to request items not owned by the BRCC Houff Library. This service is at no charge to you. We will contact you when your book or article is available.

How much does it cost to print in the library?

All printing is free. Color printing is available at the computers nearest to the information desk and in the F110 open computer lab. 

How do I check out library materials?

Bring your free BRCC student/staff ID to the information desk or a photo ID with the items that you want to borrow. We do require all students fill out a technology agreement form to borrow calculators or webcams. If you are a community member you must have your community member card that we provide or a photo ID. If you are under 18 and want a community member library card, you must have your legal parent/guardian present with you to obtain a signature.

Does Houff Library provide textbooks?

Some of them! Houff Library has some required textbooks available - these textbooks are provided by your instructors and are placed On Reserve behind the Library Information Desk. However, these textbooks are for in-library use only. We have a scanner in the library and a copier. Please ask us at the desk for more information. 

How do I contact financial aid?

Financial Aid: brccfinancials@brcc.edu
In Person: Houff Student Center
M-Th: 8:30 am-5:00 pm
F: 8:30 am-12:00 pm 

Campus Call Center: 540-453-2301
M-Th: 8:00 am-8:00 pm
F: 8:00 am-12:00 pm 
Sat: 9:00 am-1:00 pm

 

Creating an EBSCO research account

Creating a free EBSCO account will allow you to set up "Projects" to keep track of articles for different purposes. For example, you can set up a project for your English course and save all your resources for that specific class in the same place. For more information on that process, check out this page: https://brcc.vccs.libguides.com/ebsco/account

Need Help Connecting to BRCC WiFi?

Struggling to get connected to the BRCC WiFi? Check out the page linked here: (link opens in new tab)

What are three ways the library can help students?

There are several ways to receive help from the library. You can visit us in person for assistance at the Houff Library, on the second floor of the Houff Student Center, reach out via email, call us at (540) 453-2247 or set up a one-on-one appointment via Navigate (for instructions, check out this video). For assistance after hours or on weekends, check out the 24/7 chat service. For more information on contacting the library, and the resources and services we provide, see this Research Guide. For students in the SDV class, we have a guide specifically for introducing you to Houff resources.

In terms of useful resources the library provides, we have a plethora of materials that you can find/use on and off campus:

Which newspapers are available at the library?

Houff Library has a subscription to the physical copy of the Daily News Record, which is located on the information desk in the library. We can also send you articles from The News Leader or The Richmond Times by emailing us a request at library@brcc.edu. BRCC students and staff also have access to the NewsBank Database

How do I renew my calculator?

Calculators can be checked out for a semester but must be renewed every four weeks. Calculators must be brought into the library to be renewed; they cannot be renewed over the phone.

I'm doing research on literature, novels, or short stories and need literary criticism, literary analysis, and author biographies. Where do I get them?

You can find full-text literary criticism, literature analysis, and author biographies in our library databases. We recommend using the databases mentioned in the English 112 Research Guide. The Gale Literature database is particularly useful when researching literary criticism. Once you are in the database you selected, type in the name of the work or author you are researching.

We have step-by step guides available to help you with the discovery process. If you are off-campus, you will need to log in with your myBRCC username and password when prompted. Here is a guide to that process. If you still don't find what you need, ask us for help!

How do I link back to an article in a database?

Most library databases provide a permanent/persistent link that will take you directly back to a specific article or ebook you have found. Don't use the URL you see in the browser window--this is only a temporary link. Look instead for the share or permalink button in the database menu--usually located at the top right of the page. There are several icons that can be used to represent the share feature. Or, look for the DOI and use the web address listed there. 

I need books for my assignment, how can I get them?

BRCC students can check out print books in our library and also have access to thousands of full-text academic ebooks online through some of our databases! (just sign in with your myBRCC credentials when prompted)
Great places to find academic ebooks:

ProQuest eBook Central
EBSCO eBooks
Gale eBooks (includes academic encyclopedias)

You can also search for books in the Library Catalog and limit your results to books and online access.

 

Can I use other college libraries such as JMU and Mary Baldwin?

Yes! Current BRCC students, faculty, and staff can use other local academic libraries who are part of the VIVA Cooperative Borrowing program. This includes JMU, MBU, EMU, Bridgewater, and others. The full list of colleges is available online. To use library resources at VIVA libraries you will need to have your current BRCC ID.

How can I get help enrolling for classes or with my course schedule?

If you need help getting started or registering for classes visit the Student Services virtual reception room (through Zoom) to get information, resources, or for returning students to meet with an advisor.  The reception desk will be open Monday – Thursday from 8:30 am to 5:00 pm and Friday 8:30 am to noon.

https://www.brcc.edu/student-support-services/remote-services-online-resources-for-students/

Why Use Library Resources?

Why is it important to make use of library resources, instead of relying solely on the general internet? There are many advantages to using library print and digital resources over those that you find on Google or Google Scholar.

  • Library resources will always be free to you. While you can find a ton of free resources on Google, there are many that may ask you to create an account to access, or make you to pay to see the entirety of a resource. General Google results are often inundated with advertisements, which while harmless, can often be distracting or overbearing. You will not have to create an extra account to access library resources while you are a student at BRCC, and you will never have to deal with advertisements in library resources. 
  • Many professors will require peer-reviewed journal articles, and there is no easy way to limit your results in Google or Google Scholar to guarantee that you are seeing academic, peer-reviewed materials. Google can provide you with millions of results, but you will have to spend a lot of time verifying that those resources can be trusted as good, bias-free research. Library databases make the research process a lot easier for you.
  • Library databases include built-in filters that allow you to effectively adjust your results to match the needs of your assignment. Want to make sure that you are only seeing full-text, peer-reviewed academic journal articles? There are filters for that. Need an article written within the past five years on a specific subject area? There are filters for that.
  • Tired of algorithms? Library database results are based on relevancy to your search terms and active filters rather than a complex algorithm involving your personal internet search history and what is popular at the moment. This relative search neutrality allows you to see results from multiple perspectives and build your research from the ground up. Academic research usually requires you to understand the full spectrum of a concept, rather than building a thesis on a biased perspective or information set.